The Rise of Voice Commerce: How to Prepare Your eCommerce Site

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Voice commerce in retail. What was first a futuristic concept is
now regarded as an everyday convenience. Alexa, Siri, and Google
Assistant are now part of daily routines. And this directly impacts
merchants. If you optimize your site for voice commerce, you get a
new channel for interaction that’s fast, intuitive, and
increasingly preferred for modern shoppers. Just think of this:
Almost 1 in 5 mobile voice searches leads to an instant purchase.
It mostly relates to everyday things like groceries, pet supplies,
or household items.

If you’re selling products like these, your voice shopping
optimization efforts could pay off pretty quickly. Even if your
products aren’t typically bought on impulse – like electronics,
fashion, or specialty items – it can still bring value. One of the
emerging voice commerce trends is that many people use voice
assistants not just to buy things, but to research, compare
options, and add things to their carts or wishlists.

Here are the top four recommendations to make your store voice
commerce-ready.

  1. Make sure your fast loads fast on mobile

Imagine you’re at a McDrive and you’re very hungry. If it takes
too long to get your burger, you’ll get frustrated, pull out of
line, and head to the next fast-food spot. Same goes for your
website – slow load times send shoppers elsewhere.

In ecommerce, speed is money, literally. Many voice searches –
probably even most of them – happen on smartphones, on the go, and
shoppers expect results in seconds. If your site drags its feet,
they’ll bounce faster than a rubber ball on concrete. Make sure
your images are optimized (compressed to reduce file size without
losing quality, so they load faste), plugins aren’t slowing things
down, and everything runs smoothly on mobile.

If you’re not sure where to start, working with an
ecommerce web development agency
can help you identify and fix
the performance issues holding your site back.

  1. Stick to conversational, natural language on your
    site.

Imagine a person asking a question out loud. They don’t say,
“optimal hydration solutions for canines.” Sounds funny, right?
They say, “What’s the best water bowl for dogs?” This is what your
site content (product descriptions, FAQs, and even blog posts)
should look like – clear, simple, and sounding like a normal person
would talk to a friend in everyday life. If your site sounds like a
textbook, voice assistants may not understand it, and customers
might just skip it.

Pro tip: Read your content out loud to evaluate its natural
flow. If it feels awkward to say, it’ll be awkward for voice search
too.

  1. Priiritize long-tail keywords and questions

When a person types a traditional Google query, it is typically
shorter, e.g., “running shoes” for women. That’s a short-tail
keyword. When a person uses voice search, they usually say longer
phrases, e.g., “What are the best running shoes for women for flat
feet under $200?” That’s a long-tail keyword. And such keywords are
the golden standard for voice commerce. The more specific and
natural your keywords are, the better chance you have of matching
what people are actually asking.

Think of it like fishing. Short keywords are like using a wide
net that you use to catch a lot of fish but not all of them can be
the right fish. Long-tail keywords are like bait designed for a
specific catch.

  1. Add structured data to your site

If you could give voice assistants a cheat sheet for your
website, this would be structured data. It helps them understand
what your product pages are about and find everything related to
the product being searched. Things like price, parameters,
availability, reviews, etc. are like labels on boxes of product
attributes. The easier it is to understand what’s inside, the more
likely people (and search engines) are to pick it. Without it,
customers may skip over your content, even if it’s exactly what
someone’s looking for.

The bottom line

These tips don’t require a complete site overhaul, but they do
need some thoughtful changes. Voice shopping is growing fast, and
getting your store ready now is a bit like paving a road before the
traffic jam starts. This will ensure you’ll be away ahead of the
curve when it matters most.

Rachel Crib
Rachel Crib
Rachel has lived in Lancaster her whole life. Trish has worked as a journalist for nearly a decade having contributed to several large publications including the Yahoo News and the Lancaster Post. As a journalist for The Tiger News, Cristina covers national and international developments.

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